Question 1

Can we get genuine double glazing like a new home into our timber joinery?

Accepted Answer

Absolutely! We specialize in retrofitting double glazing into existing timber joinery. During our on-site visit, we'll demonstrate how we can improve the thermal performance of your windows while preserving the unique charm and character of your home.

Question 2

Do you offer flexible payment options?

Accepted Answer

While we don’t offer in-house finance, many of our customers take advantage of the 0% and 1% home improvement loans currently available through major banks:
✅ Westpac Greater Choices Home Loan Top-Up – 0% interest for 5 years - https://www.westpac.co.nz/home-loans-mortgages/options/greater-choices-home-loan/ (https://www.westpac.co.nz/home-loans-mortgages/options/greater-choices-home-loan/)

✅ ANZ Good Energy Loan, ASB Better Homes, and BNZ Green Home Loan – 1% interest offers
https://www.anz.co.nz/personal/home-loans-mortgages/loan-types/good-energy/ (https://www.anz.co.nz/personal/home-loans-mortgages/loan-types/good-energy/)
https://www.asb.co.nz/home-loans-mortgages/better-homes-top-up.html (https://www.asb.co.nz/home-loans-mortgages/better-homes-top-up.html)
https://www.bnz.co.nz/personal-banking/home-loans/manage-your-loan/top-ups/green-home-loan-top-ups (https://www.bnz.co.nz/personal-banking/home-loans/manage-your-loan/top-ups/green-home-loan-top-ups)

These options are designed specifically for energy-efficient upgrades like double glazing. If you're interested, we’re happy to provide a no-obligation quote and help guide you through the application process with your bank. Just get in touch via the form on our website and we’ll take it from there.

Question 3

Do I have to double glaze my entire house at once?

Accepted Answer

No, we can divide the quote into different areas of your home and discuss the most economical options with you.

Question 4

Are there different kinds of double glazing?

Accepted Answer

Yes, it’s important to choose the right unit for your needs. Whether it's reducing heat loss, Preventing over heating,  preventing condensation, or blocking out noise, we will help find the best solution for you.

Question 5

How much of a difference does double glazing really make?

Accepted Answer

Our double-glazed units can reduce heat loss by over 80% compared to single-pane windows. We’ll go over the full range of benefits during your consultation.

Question 6

Does retrofitting impact the appearance of my windows?

Accepted Answer

No, retrofitting won’t alter the appearance of your window frames in most cases. We aim to maintain the original aesthetic of your joinery.

Question 7

Do you offer a guarantee on your work?

Accepted Answer

Yes! We offer a comprehensive guarantee on both our workmanship and products

Question 8

What happens if rot is found during installation?

Accepted Answer

If we discover rot in your windows during installation, we will provide a separate quote for any necessary repairs.

Question 9

Can double glazing help with drafty windows?

Accepted Answer

Yes, we offer professional draft sealing solutions for both aluminium and timber joinery, helping to eliminate drafts.

Question 10

How long does the installation process take?

Accepted Answer

The timeframe depends on the size and complexity of your project. We’ll give you a detailed timeline during the consultation.

Question 11

Is double glazing suitable for all homes?

Accepted Answer

Yes, double glazing can be adapted for various types of homes, including older properties with timber joinery.

Question 12

Will the installation be disruptive to my home?

Accepted Answer

We aim to keep disruptions minimal. Most installations can be done quickly, and we take care to leave your home as clean as we found it.

Question 13

How does double glazing reduce noise?

Accepted Answer

Double glazing adds an extra layer of glass, creating a sound barrier that significantly reduces outside noise, especially useful if you live in a busy area.

Question 14

What about condensation? Will double glazing help?

Accepted Answer

Yes, double glazing reduces condensation by insulating your windows and preventing cold air from meeting warm, moist air inside your home.

Question 15

Do I need to repaint my timber windows after installation?

Accepted Answer

Yes, In most cases, we’ll prepare your windows for painting by priming the sashes, filling nail holes, and sealing around fixed sashes.

Question 16

Can double glazing improve home security?

Accepted Answer

Yes, double glazing strengthens your windows, making them harder to break, and enhancing the security of your home.

Question 17

What areas do you serve?

Accepted Answer

We serve Tauranga and surrounding areas. Contact us for more information on whether we service your location.

Question 18

How do I get started with an assessment?

Accepted Answer

It’s easy! You can book a free consultation with us online or by phone, and we’ll come to your home to assess your needs and provide a personalized quote.